Help Knowledgebase
This page will contain links to helpful documentation, user guides, FAQs, and other useful information. We will be adding to this page often so please check back regularly.
Telephone- Designated “Eligible Telecommunications Carrier” Information
- Link–Up & Lifeline Get Connected Information
- Lifeline Customer Relocation Documentation Form
- Link–Up & Lifeline Application
- Link–Up & Lifeline Subscriber Information
- 1850 Users Guide
- 4250 Explorer HDTV Setup Wizard
- 4250 Installation Guide
- 4250 Quick Reference Guide
- 8550 Remote Quick Guide
- 8550 Remote User Guide
- 8300 Digital Video Recorder
- 8300 HD Digital Video Recorder
- Explorer Digital Video Recorder Users Guide
- Explorer HDTV Set-Up Wizard
- Explorer 8300 and 8300HD DVR (Spanish Version)
- Explorer 8300 and 8300HD DVR
- Channel Brochure
- SMTP Authentication Instructions – Effective July 15, 2009
- SMTP Authentication Customer Notification Letter
- How To Turn On SMTP Authentication For Windows
- How To Turn On SMTP Authentication For Macintosh
- Nu-Z Webmail Guide
- Check Your Nu-Z.Net Webmail
- View Frequently Asked Questions (FAQs)
- For Tech Support Help Call 706-678-5454
- Click Here to see if service is available in your area.
- Available Roaming Dial In Numbers
- Check Your Usage

