High Speed Internet/DSL
DSL is currently available in most of the Wilkes Telephone & Electric Company serving area. However due to the distance limitations on DSL equipment we are unable to reach everyone that would like to have the service. Due to the distance requirements, each customer will need to be pre-qualified to verify whether a phone line can support DSL service and operate at optimum performance levels.
DSL Service Features
- High Speed Connectivity
Up to 50 times faster than 28.8 Kbps dial-up connection. - "Always On" Internet Connection
No more dialing in, busy signals or disconnects. - Uses Your Existing Telephone Line
No need for a second line. - Connect to the Internet and Talk on the Phone at the Same Time
No more missed calls. Plus, you can access information needed while you're on the phone. - Unlimited Internet Access – UP To 2 MBps Up & Down
System Requirement Checklist (prior to DSL service activation)
- What is my operating system?
- Do I have enough RAM?
- Do I have enough free disk space?
- Do I have an installed Ethernet Card (to use the Ethernet modem)?
- Where is my Telephone BOX (NID)?
- In which room do I want my DSL line installed?
- Is there already a telephone jack at or near the location I want my DSL?
| Pricing | |
| Installation | $99.00 |
| Monthly | $35.95 |
| Wire/Jack Installation | $60.00 |
Activation Process
Service Set-up
Initially, Wilkes Telephone & Electric Company will have to determine whether your telephone line can support DSL. Wilkes does not guarantee DSL service to all Wilkes Telephone & Electric Company Telephone customers. Wilkes does not guarantee DSL service or speed. Each customer will have to be evaluated case-by-case, before service can be offered.
- Request for Service
Order DSL service by calling 706-678-4638. - DSL Line Certification
A Wilkes Telephone & Electric Company technician will determine whether your telephone line can support DSL, and that it will function properly. - Your computer equipment must be compatible and DSL compliant before proceeding.
If your telephone line can support DSL, you must perform a system requirement check and obtain the necessary programs and equipment necessary to run DSL. This is the sole responsibility of the customer. (see Minimum DSL System Requirements.) - Modem Equipment
You will be provided the modem(s) necessary to connect your computer to the DSL line established at your home or business. - Let´s Go.
Once the install is complete, you will have DSL access to the internet all day, every day. Just leave your DSL modem and PC turned on, and every time you click on your internet browser and or send/receive an email message, DSL will be there for you.
View Frequently Asked Questions (FAQs)
For Tech Support Help Call 706-678-5454